Office Visits

Our greatest goal is to give you the healthy, straight, beautiful smile that you've always wanted. We understand that choosing to receive orthodontic care is a big decision, and we respect your reasons for wanting to improve the way you look and feel. Our practice will work with you every step of the way to make sure that your orthodontic care is as rewarding as possible. Our practice utilizes the latest technology, offering a variety of safe and gentle treatment options to give you the customized, individual care you deserve.

Every smile starts with an initial consultation!

Your initial consultation will give you the opportunity to meet our team, learn more about orthodontics, receive a complete initial exam, and find out which treatment options will best meet your needs. During your initial consultation, we will:

  • Review your dental and medical history forms
  • Provide a complete oral exam, with X-rays, to determine whether treatment is necessary
  • Help you create a customized treatment plan
  • Discuss all financial information, insurance options, and payment plans

Our team will be glad to answer any questions you may have, and we will provide all of the information that you need to determine which treatment is right for you. Please contact our practice to schedule your initial consultation.

What happens after the initial consultation?

You're one step closer to achieving the smile you've always wanted! After your consultation, we will schedule your first appointment and your doctor will place your new orthodontic appliance. This appointment generally takes about an hour, and during this time our team will be available to make sure that you are as comfortable as possible.

Scheduling Appointments

Visiting the orthodontist about every four to eight weeks is an important part of your orthodontic treatment. Our practice will work with you to make sure that your appointments are as convenient as possible. When scheduling appointments, please let us know what days and times work best for you.

We understand that “life happens”! If you're running late or need to reschedule, please let us know and we will do everything we can to accommodate you. When you're ready to schedule your first appointment, contact our practice and our friendly scheduling coordinator will assist you. We're looking forward to working with you.

Visiting the dentist during orthodontic treatment

It is very important that you continue to visit your family dentist once every six months, even during your orthodontic treatment, for teeth cleanings and routine dental checkups. If extra dental care is needed, we will be happy to coordinate with your family dentist to make sure that you are receiving the best care possible.

Initial Visit

The first visit with our office is a special time that we set aside for the new patient and family to get to know Dr. McMillian and to get acquainted with our office. During this visit, she will discuss your medical and dental history, conduct a clinical exam, answer any questions and give you a preliminary diagnosis and treatment plan. If treatment is indicated, we will provide you with an estimated treatment time and treatment cost. If you have insurance that covers orthodontic treatment, we will gladly assist you in determining your benefits. We love seeing new patients and we’re excited to talk about your family’s orthodontic care.

Your Second Visit

At the second visit to the orthodontist, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Regular Appointments

The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals four to eight weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Monday through Wednesday from 7:00 a.m. to 6:00 p.m. and Thursday from 7:00 a.m. to 5:00 p.m. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made four to eight weeks in advance.

Dollars & Sense

Cost

The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down-payment option. We participate with most insurance plans and file the paperwork necessary for reimbursement from these plans. We work hard to make orthodontics affordable.

Fees

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

  • If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
  • For your convenience, we accept payment by Visa, MasterCard, Discover and debit cards.
  • In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Insurance

If you have insurance, we will help you to determine the coverage you have available. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.