Greensboro, NC (North Carolina), Orthodontist Alison J. McMillian
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  about us | office tour | office policies
Please help us be prepared for your first appointment by completing the forms below. Download the forms, print them out, complete them, and bring them in with you to your first appointment.

Patient Health History Form (PDF Format)
Notice of Privacy Practices (PDF Format)

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Initial Visit
The first visit with our office is a
special time that we set aside for the
new patient and family to get to know
Dr. McMillian and to get acquainted with our
office. During this visit, she will discuss your
medical and dental history, conduct a clinical
exam, answer any questions and give you a
preliminary diagnosis and treatment plan. If
treatment is indicated, we will provide you with an estimated
treatment time and treatment cost. If you have insurance that covers orthodontic treatment, we will gladly assist you in determining your benefits. We love seeing new patients and we’re excited to talk about your family’s orthodontic care.

Your Second Visit
At the second visit to the orthodontist, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Regular Appointments
The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals four to eight weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Monday through Wednesday from 7:00 a.m. to 6:00 p.m. and Thursday from 7:00 a.m. to 5:00 p.m. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made four to eight weeks in advance.

Dollars & Sense

The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down-payment option. We participate with most insurance plans and file the paperwork necessary for reimbursement from these plans. We work hard to make orthodontics affordable.

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

  • If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
  • For your convenience, we accept payment by Visa, MasterCard, Discover and debit cards.
  • In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.
If you have insurance, we will help you to determine the coverage you have available. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.

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